(1.) Introduction
(1.1 ) We at Tradekins Pte Ltd (“We / Us/ Our / Company”) take our responsibilities under Singapore’s Personal Data Protection Act 2012 (“Act”) seriously. We recognise the importance of your personal data that you provide to us and we try to ensure that we properly manage, process and protect your personal data.
(1.2) This Privacy Policy (“Policy”) aims to help you understand how we at Tradekins Pte Ltd handle personal information that we may collect either when you use our website www.tradekins.com, or when you provide us with your personal information for any other reason.
(1.3) Should you at any time need any clarification on this Policy or our processes, or should you wish to withdraw your consent for us to collect, use and/or disclose your personal information, please feel free to contact our Data Protection Officer (“DPO”) whose details are set out below in this Policy.
(1.4) We may amend or update this Policy from time to time. Please refer to our website (at www.tradekins.com) for the latest version.
(2.) What personal data do we collect?
(2.1) What is ‘personal data’?
‘Personal data’ means any information through which an individual may be identified. It may include your name; contact details; NRIC and/or other identification numbers; photographs and video recording(s) of you attending our talks and seminars; your subscription preferences on our mailing list or newsletter; your online data when you access our website (including your IP address); any information about you in relation to matters on which you instruct us or in which you are involved; and/or your personal and employment details if you send us your curriculum vitae in connection with employment opportunities with us.
(2.2) How do we collect your personal data?
We may collect your personal data in the following manner:
(2.3) For what purpose do we use the personal data?
We may process and/or use the personal data for the following purposes:
conducting regulatory checks and conflict searches; administering and managing our relationship with you, including, without limitation, dealing with any requests or inquiries which you may have and providing advisory services, crisis management assistance and professional training to you (including without limitation, client due diligence checks and for processing of payments, and following up on unpaid receivables to recover receivables);
conducting research, analysis and development activities (including without limitation, data analytics, surveys and/or profiling) to improve our services and facilities so as to enhance your relationship with us or to improve our services for your benefit;
We may, from time to time, send you information about our services, masterclasses, events, or updates that we believe may be of interest to you. We will do so if you have provided your consent, typically through a clear opt-in option on our registration or enquiry forms. You may withdraw your consent at any time by following the unsubscribe instructions in our emails or by contacting our Data Protection Officer. Upon receiving your request, we will remove you from our mailing list within a reasonable period.
(2.4) Who is responsible for the accuracy of the personal data?
We will take reasonable efforts to ensure that your personal data is accurate and complete, if such personal data is likely to be used by us in order to make a decision affecting you and/or to be disclosed by us to another organisation. This may require that you update us of any changes in your personal data that you have provided to us on any earlier occasion. We will not be liable for relying upon incomplete and/or inaccurate personal data that you have provided to us.
(2.5) How will the personal data be protected?
We have established reasonable security arrangements to ensure that your personal data is adequately protected and secured and to prevent any unauthorised access, collection, use, disclosure, copying, modification, leakage, loss, damage and/or alteration of your personal data.
Subject to our compliance with the Act and the maximum extent permitted by applicable law, we assume no responsibility for any unauthorised use of your personal data by any third party.
(2.6) Who will the personal data be shared with?
All personal data provided to us will be kept safely and shared only on a need-to-know basis. We may disclose your personal data for the foregoing purposes (as set out under clause 2.3 above) to our affiliated entities, third party service providers and agents, other professional advisors and consultants with whom we are dealing on your behalf, any necessary governmental authorities and other third parties including the counsel for an opposing party, whether located in or outside of Singapore, where it is necessary to carry out the purposes set out above.
(2.7) Retention of personal data
We have established measures such that your personal data in our possession and/or under our control is destroyed and/or anonymized as soon as it is reasonable to assume that:
(2.8) Transfer of personal data
Where we are required to transfer your personal data out of Singapore for any of the above mentioned purposes, we will ascertain that the standard of protection provided to your personal data is comparable to that under the Act in Singapore.
(2.9) Access, Correction & Withdrawal of consent to use personal data
If you wish to:
please contact our Data Protection Officer to make the relevant request. We may fulfill or reject your request in accordance with the Act.
Please note that if you withdraw your consent to any or all use of your personal data, depending on the nature of your request, we may not be in a position to continue to provide our services to you.
Please allow us reasonable time to respond and/or effect any correction.
please contact our Data Protection Officer to make the relevant request. We may fulfill or reject your request in accordance with the Act.
Please note that if you withdraw your consent to any or all use of your personal data, depending on the nature of your request, we may not be in a position to continue to provide our services to you.
Please allow us reasonable time to respond and/or effect any correction.
(3.) Cookies & Third-Party Links
‘Cookies’ are pieces of information which are issued to your computer and/or mobile device when you visit a website, and which store and track information about your use of the website.
We use cookies to store and track certain anonymous statistical information when you browse our website. We use this information to improve our website and to learn which parts of our website are most popular with users.
Most browsers used by visitors have options that allow the visitor to control whether the browser will accept cookies, reject cookies, or notify the visitor each time a cookie is sent. However, if you disable or refuse cookies, please note that some parts of our website may become inaccessible or not function properly. In addition, you can delete our cookies from your browser program at any time.
By accessing our website, you agree that we can place cookies on your device.
Our website may contain links to external websites (e.g. LinkedIn). Please note that our Policy does not apply to such external websites and the operations you perform on those websites.
(4.) Contact Us If you have any complaint and/or grievance regarding this Policy and/or the terms thereof, please contact our Data Protection Officer (DPO) through one of the methods set out below:
Email: connect@tradekins.com
Post:TradeKins Pte Ltd
65 Chulia Street #46-43 OCBC Centre, Singapore 049513
(Attention – Data Protection Officer)
